Privacy Policy

Last updated: April 2026

Beauty Base Training Academy (“we”, “us”, “our”) is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Beauty Base Training Academy Trading as Nailbase Training Chester

The Printworks, Sealand Road, Chester, CH1 4RN
Email: nailbase@outlook.com

We are the data controller responsible for your personal data.

2. What Data We Collect

We may collect and process the following personal data:

a) General Enquiries

• Name
• Email address
• Phone number
• Course interests
• Messages submitted via forms

b) Course Applications & Students

• Full name and contact details
• Date of birth (if required for qualifications)
• Address
• Eligibility information (for funded courses)
• Learning records and assessment results
• Attendance and progress data
• Identification (where required by awarding bodies)

c) Special Category Data (if applicable)

In some cases, we may collect:

• Medical information (to ensure safe treatment practice)
• Learning support needs

This is only collected where necessary and with your explicit consent.

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries
• Process course applications
• Deliver training and assessments
• Meet awarding body requirements (e.g. City & Guilds)
• Maintain student records
• Provide ongoing support and communication
• Improve our courses and services
• Comply with legal and regulatory obligations

4. Lawful Basis for Processing

We rely on the following lawful bases:

• Consent – for marketing and optional data
• Contract – to deliver your training
• Legal obligation – for compliance with awarding bodies and regulations
• Legitimate interest – to improve services and communication

5. Marketing Communications

We may contact you about:

• Courses and training opportunities
• Offers and updates
• Events or new services

We will only send marketing if:

• You have given clear consent, or
• You have previously engaged with us, and it is relevant

You can unsubscribe at any time by:

• Clicking “unsubscribe” in emails
• Contacting us directly

6. Photography, Video & Media Consent

As part of training and marketing, we may capture:

• Photos of students working
• Videos of treatments or classroom activity
• Before and after treatment images

We will always:

• Request separate, clear consent
• Give you the option to:
  • Consent for educational use only
  • Consent for marketing use
  • Decline entirely

Images may be used for:

• Website content
• Social media
• Marketing materials

You can withdraw consent at any time.

7. Sharing Your Data

We do not sell your personal data.

We may share data with:

• Awarding organisations (e.g. City & Guilds)
• Regulators or funding bodies
• IT providers (hosting, email systems)
• Legal authorities were required

All third parties are required to process your data securely and lawfully.

8. Data Storage & Security

We store your data securely using:

• Password-protected systems
• Secure servers
• Restricted access

We take appropriate technical and organisational measures to protect your data.

9. Data Retention

We only keep your data as long as necessary:

• Student records: typically up to 6 years (for compliance)
• Enquiries: up to 12–24 months
• Marketing data: until you withdraw consent

10. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with the ICO

ICO Website: https://ico.org.uk

11. Cookies

Our website uses cookies to:

• Improve user experience
• Analyse website traffic
• Support marketing tools

We use a cookie banner (e.g. WPConsent / Termly) to allow you to:

• Accept
• Reject
• Manage preferences

You can also control cookies through your browser settings.

12. Third-Party Services

We may use third-party tools such as:

• Google Analytics
• Email marketing platforms
• Social media integrations

These providers may process data outside the UK.
We ensure appropriate safeguards are in place.

13. Children’s Data

Our courses are primarily for adults.
We do not knowingly collect data from individuals under 16 without consent.

14. Changes to This Policy

We may update this policy from time to time.
Please review this page regularly.

15. Contact Us

If you have any questions or wish to exercise your rights:

BeautyBase Training Academy
nailbase@outlook.com